- Salary £7.83 per hour
- Organisation Museum, Visitor Attraction
- Job Type Casual, Fixed Term
As Visitor Reception Assistant you will be responsible for delivering excellent standards of visitor experience through a warm welcome and sharing of information to enhance visitors’ understanding of the offer. You will also contribute to the financial sustainability of the Trust by ensuring that opportunities are taken to maximise sales through an efficient and professional admission process leading to increased average admissions and secondary spends.
To be successful in this role you will have experience of working in a high profile, customer-facing operation, preferably a busy visitor attraction with a diverse audience. You will be used to delivering against a range of KPIs including financial and visitor satisfaction targets. A sound understanding of customer service principles, experience of using EPOS ticketing systems, and cash handling are also essential.
You will be required to work alternate weekends and Bank Holidays.
The closing date for applications is Sunday 29th April 2018.
Please mention tourism-jobs.co.uk when applying for this job.