- External File Visitor-Experience-Officer-Fixed-JDPS-March2018-2.doc
- Organisation Heritage, Museum, Visitor Attraction
- Job Type Fixed Term
Job title – Visitor Experience Officers x2
Application closing date: 19/04/2018
Location – Maidstone
Salary – MBC Grade 5 £18,853 – £20,302
Package – career average pension scheme, professional fee payment, flexible working (including opportunities for home working and job share), employee benefits package and generous leave entitlement. Job category/typeCultural ServicesJob description
Maidstone Borough Council is looking to recruit two part time Visitor Experience Officers on a Fixed Term contract working 15 hours per week, 1 May – 30 September 2018 to assist with the daily operations of both Maidstone Museum and Maidstone Carriage Museum.
Key elements of the role include welcoming visitors to the Museums, offering assistance in the Visitor Information, retail sales, supporting events and meetings, acting as a key holder and providing an excellent service for all visitors.
Previous experience in these areas would be advantageous but is not essential as training will be provided. Candidates must be fully flexible and able to physically assist with room hire setup and willing to lone work and support volunteers.
Working routine is to include alternate weekends, weekdays and occasional evening work as and when required.
The Council considers this to be a customer focused role therefore the ability to converse at ease with customers, adapting communication style to suit differing audiences and provide advice in accurate spoken English is fundamental to the role.
Maidstone Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employee and volunteers to share this commitment.
For further information or to discuss this opportunity in more detail please contact Annabelle Pearsall, Museum Operations Manager on 01622 602851.
Job Description and Person Specification
Assessment Centre Date: Wednesday 25 April 2018
Please mention tourism-jobs.co.uk when applying for this job