Visitor Experience Officer 43 views

More Information

  • Salary £17,276 - £18,716 per annum
  • Organisation Environmental, Visitor Attraction
  • Job Type Fixed Term, Full Time

Reference number: A6130318

Location: Anglesey

Do you have a passion for wildlife? Do you want to enthuse people both young and old about one of the UK’s most unique and stunning places for nature? If the answer is yes, then this could be the position for you. We are currently looking for a Visitor Experience Officer to join our team to lead visitor engagement at the RSPB’s South Stack Cliffs reserve in North Wales.

We are looking for an enthusiastic and driven individual to develop and deliver a first class visitor experience. This will mean making the most of the whole of the South Stack reserve which includes working outdoors, in the visitor centre as well as giving off and on site talks and presentations. The post holder will be responsible for all aspects of the reserve operation relating to visitor experience. For example this will include designing and delivering an innovative events programme that is relevant to our location, encouraging repeat visits, developing the reserve’s link with the local community through engagement with local groups and societies and involvement with support for nature conservation and the work of the RSPB through membership. There will be a membership target with this role.

The successful candidate will have a genuine passion for wildlife and for enthusing people about nature conservation. They will be a good communicator, both in written and spoken forums so the ability to communicate in Welsh is desirable but not essential, however you must be comfortable talking in front of groups of people and leading guided walks. The successful candidate must be a self motivated and driven individual, capable of delivering work to a high standard, often without direct supervision, so strong organisational and prioritisation skills will be key.

Previous time spent working within a visitor focused environment will be beneficial, with demonstrable experience of planning and running events, interpretation and communications all being beneficial. However, the key feature we will be looking for in the successful candidate will be a genuine passion and enthusiasm to enhance visitors’ experience at South Stack.

If you think you have the skills, experience and passion needed to develop , then we look forward to receiving you application. This is a 6 month contract.

Salary starting at

£17,276 – £18,716 per annum

Hours & contract information

Hours: Full time
Contract: 6 months

Closing date: 22 March 2018

How to apply

Our role profile describes the key result areas and skills and experience needed for the role. Please make sure you include reference number A6130318 on your application.

Role Profile (Word 252Kb, requires Microsoft Word)

Application details (Word 31Kb, requires Microsoft Word)

Who to contact

For questions about this post
Martin Jefferies
01407 762100

Send application details to
Rebecca Costello
The RSPB, South Stack Cliffs, RSPB South Stack Cliffs Nature Reserve, South Stack Visitor Centre, Holyhead, Anglesey, LL65 1YH, 01407 764973


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