Visitor Experience Manager 77 views

More Information

  • Salary £20,000
  • Organisation Visitor Attraction
  • Job Type Full Time

Job Title & Description

Lightwater Valley is a fun and exciting day visitor attraction aimed at the family market and is looking to recruit a Visitor Experience Manager to be responsible for a small team of people ensuring that the company delivers the highest standards in respect of customer service at all time.

The ideal applicant will have an eye for detail and work well as part of a team.

Main duties will involve ensuring staff cover for visitor areas, taking and processing bookings, assisting with departmental staff training, responding to customer complaints, answering customer queries either on the phone or via email, assisting with the setting up and delivery of events and general office duties.

The position is permanent, the salary is based on a 40 hour week, weekends and BH holiday working will be required. Own transport needed due to location.


Free Theme Park entrance

Subsidised canteen during the season

Free parking

Job Requirements

The successful applicant will have an eye for detail and a passion for customer service.

Some supervisory experience would be preferred

The ability to be able to work in a team, be flexible and be able to prioritise their work load is also a requirement

How To Apply

To apply please forward your CV to


Please mention when applying for this job.


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Lightwater Valley is a Day Visitor Attraction located just outside Ripon in North Yorkshire. Offering a selection of rides and attractions, eateries and retail opportunities aimed at families within a 2 hour drive from the venue we attract over 300,000 visitors during our season which runs from Easter till the end of October.
  • Address Yorkshire & Humberside
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