Information Centre Assistant 36 views

More Information

  • Organisation Tourist Board
  • Job Type Fixed Term, Part Time

We require an enthusiastic and confident individual to join our team, promoting St Ives and Cornwall to both visitors and residents.

About this role

The ideal candidate should have a tourism background or a keen interest in the local area’s attractions and/or heritage across the County of Cornwall. You should have a willingness to learn about St Ives and Cornwall area.

You will be responsible for providing a wide range of information and services to customers; including producing literature, web content, social media interactions, booking events and accommodation.

The successful applicant will be required to use their own initiative and have the ability to engage with customers across all channels. Staff may be required to work on their own or as part of a team. Applicants should be able to demonstrate;

  • Excellent interpersonal skills
  • Excellent customer service
  • Proficiency with IT and content management systems and a sound understanding of both Microsoft Windows and office
  • Experience in producing written material and/or a creative, artistic flare
  • Good local knowledge

Applicant must also be:

  • A quick learner
  • Articulate and well presented

For an informal discussion about this position For more information or an informal chat, please pop into the Information Centre and ask to speak to Andy, Visit St Ives Manager or Julie, Assistant Manager.

This position is part-time, flexible, seasonal until 30th September 2018 and it will include weekend shifts. It will be on a zero-hour contract; however, we anticipate that this post will provide between 14 and 20 hours a week.

If you are interested in applying for this position please click here  for an Application Form and send the completed form to

Please click here for details of Person Specification.

Closing Date: Friday 20 April 2018 – 12 noon


Please mention when applying for this job.

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Visit St Ives Information Centre is the official source of tourist information for the St Ives area. The centre is run by St Ives Town Council and provides a wealth of information on where to stay, places to visit, things to do and places to eat. If you’re in St Ives, be sure to visit the Information Centre at the Guildhall - our friendly staff and volunteers will be happy to help you with information and ticket sales, and you can browse the range of maps, books, gifts and souvenirs.
  • Address South West
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